Shipping & Delivery
At Ira Organic, we are committed to delivering your favorite products to your doorstep in the safest and fastest way possible. Our shipping policy ensures complete transparency and a hassle-free experience.
1. Shipping Locations
We currently ship across India. We are working on expanding our reach, so stay tuned for updates on international shipping.
2. Order Processing Time
- Orders are usually processed within 1–2 business days after receiving full payment.
- Orders placed on Sundays or public holidays will be processed on the next working day.
3. Estimated Delivery Time
- Metro Cities: 2–4 business days
- Other Cities/Towns: 4–7 business days
- Remote Areas: May take up to 10 days
- Please note: Delivery timelines may vary due to unforeseen circumstances like weather, strikes, or courier delays.
4. Shipping Charges
- Free shipping on all orders above ₹499.
- For orders below ₹499, a flat shipping charge of ₹49 will be applied.
5. Order Tracking
- Once your order is shipped, you will receive an email or SMS with the tracking ID and a link to track your shipment in real time.
6. Delivery Partners
- We work with trusted and reliable courier partners such as Delhivery, Bluedart, DTDC, and India Post to ensure timely and secure delivery.
7. Delivery Attempts
- Our courier partners will attempt delivery twice. If the delivery fails both times, the package will be returned to us. Re-shipping charges may apply for such orders.
8. Damaged or Missing Items
- If you receive a package that is:
- Damaged
- Tampered with
- Has missing items
- Please contact our support team within 48 hours of delivery with pictures and details at:
- 📧 Email: iraorganicshop@gmail.com
9. Cash on Delivery (COD)
- We currently do not offer COD. All orders must be prepaid using secure online payment methods.
10. Contact Us
- If you have any questions about shipping or delivery, feel free to get in touch with our customer support team.